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Terms and Conditions

Last updated: November 5, 2026.

  1. Who provides the service. Wowii is operated by Café Origen Perfecto S.A.S., NIT 901.854.677-9, Avenida Bolívar # 14N-34, Armenia, Quindío, Colombia. Contact: legal@wowii.ai.
  2. Who can use it. People 18 and older who use it for their business. If you create the account on behalf of a company, you confirm that you can bind it.
  3. What Wowii does. It creates marketing content (text, designs, scripts, voices, videos, emails, review replies) with artificial intelligence, based on the information you give us. Plans and quantities are on the plans page.
  4. Your account. Keep your password safe and your information up to date. You're responsible for what happens in your account.
  5. Plans, payments and free trial. Plans are charged in advance every month or every year and renew automatically until you cancel. Before you pay, you'll see the price, taxes, billing frequency and charge date. The free trial lasts 7 days and doesn't require a card; when it ends, we only charge you if you choose a plan. Renewal, cancellation and refund details are in the Cancellation and Refund Policy, which is part of these terms.
  6. Price changes. We'll email you at least 30 days before a price increase, with the option to cancel at no cost.
  7. Your content. What you upload (logos, photos, videos, text, voice) remains yours. You give us permission to use it only to provide the service to you. You confirm that you have the rights and permissions for what you upload, including from the people who appear in it.
  8. What the app creates. You can use everything Wowii creates for you in your business forever, at no extra cost. We assign to you any rights Wowii has in that content. Keep in mind that in some countries AI-generated content may not be protected by copyright, and another business could receive similar text or designs. Jingles and songs can be used on social media, websites, stores and digital ads; to use them on TV, radio, film or video games, contact us first, because they require an additional license.
  9. Review before publishing. AI can make mistakes. You review and approve each piece before publishing it, and you're responsible for what you publish: prices, promises, health or results claims, use of third-party trademarks, and advertising disclosures.
  10. Acceptable use. You must follow the AI and Acceptable Use Policy. We may suspend accounts that violate it.
  11. Third-party services. If you connect Google, Instagram or other accounts, their rules also apply. We're not responsible for failures of those services.
  12. Availability. We work to keep the app running at all times, but there may be pauses for maintenance or outages. We may improve or change features; if we remove something important from your plan, we'll tell you and you can cancel with a prorated refund.
  13. Warranties and liability. To the extent the law allows, the app is provided "as is," and we don't guarantee sales or follower results. Our total liability is limited to what you paid in the 12 months before the claim. This doesn't limit any rights that your country's consumer law doesn't allow you to waive.
  14. Indemnification. If a third party makes a claim against Wowii over content you uploaded or published, you're responsible for that claim.
  15. Your customers' information. When you upload information about your customers, you are the controller and Wowii is the processor. Wowii uses it only to provide the service to you, protects it and deletes it when you close your account. The Data Processing Addendum (included at the end of these terms) is part of these terms.
  16. Closing your account. You can close it at any time from My account. We may close it if you violate these terms, with notice first except in serious cases.
  17. Governing law and disputes. Contact us first: we resolve most cases within 30 days. If not, these terms are governed by the laws of the State of New York, and its courts have jurisdiction, unless your country's law gives you the right to bring a claim before your courts or consumer authorities (for example, the SIC in Colombia). There's no mandatory arbitration and no class action waiver.
  18. Changes to these terms. We'll notify you by email and in the app at least 15 days in advance. If you don't agree, you can cancel before they take effect.

Data Processing Addendum (for business customers)

Part of the Terms (clause 15). It applies when the customer uploads personal information about its own customers or contacts.

  1. Roles. The customer is the controller of its contacts' information. Wowii is the processor and processes it only to provide the service and according to the customer's instructions, which are these Terms and what the customer does in the app.
  2. What information. Names, emails, phone numbers, reviews and other information that the customer uploads or connects about its customers, contacts or team.
  3. Customer obligations. Have the authorization or legal basis for each contact (including permission to receive emails or messages), inform them, and handle their requests.
  4. Wowii's obligations.
  5. Process the information only to provide the service; never sell it or use it to train AI models.
  6. Confidentiality for anyone with access.
  7. Security measures: encryption, least-privilege access and logs.
  8. Help the customer respond to requests from its contacts.
  9. Notify the customer of any security breach affecting its information within 48 hours.
  10. Delete or return the information when the customer closes its account, except what the law requires us to keep.
  11. Subprocessors. The customer authorizes the providers listed in the Privacy Policy. Wowii gives 15 days' notice before adding a new one, and the customer can cancel if it disagrees. Wowii requires equivalent obligations from each one.
  12. International transfers. Information is processed mainly in the US, under data protection clauses with each provider and, where a country's law requires it, its model clauses (for example, Argentina and Brazil) or the transmission agreement (Colombia).
  13. Audit. If the customer asks, once a year Wowii provides the information needed to show that it complies with this addendum.
  14. Governing law. The law of the Terms, without prejudice to the data protection laws that protect the customer's contacts in their country.

© 2026 Javier Rios · Wowii